The eVoice Services
eVoice Services are a set of modular independent of the
shell Voice-Web Services targeted at companies ranging
from small and medium companies with moderate incoming
voice messaging traffic up to companies organizing mass
Voice Events.
The available ready to use eVoice Services are the
following:
eVoice SME Messaging
eVoice Messaging is an voice messaging solution with
integrated internet access to retrieve and manage voice
messages of one or multiple voicemail boxes.
eVoice SME Messaging allows the user to access its
network based voice mail through an easy to use Web
access. No technical training needed for user. A simple
CRM application is integrated so that the user can
prioritize its messages based on who calls.
eVoice SME Messaging:
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Easy to use Voice Messaging with Web access to Company email
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Basic CRM facilities
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Network Solution: No Company investment required
eVoice Events
eVoice Events is an easy-to-program telephone response
management application.
eVoice Events is ideal for direct marketing campaigns,
pre-programmed telephone voting and contests involving
direct audience participation - all backed up by a
variety of tools and real-time reports.
eVoice Events:
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Easy to Program Telephony Response System
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Fully Network Hosted
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Real Time Reporting
eVoice SME Center
eVoice SME Center offers the subscribers the facilities
to automate part of their call center while making it
possible to share resources within the concept of a
"business center".
eVoice SME Center merges two concepts. First, it allows
SMEs to automate part of their call centers by using a
simple to use graphical interface. The second concept
allows SMEs to team into a "business center". All the
SMEs belonging to the same center share the same access
number. The caller, visitor, can then select its company
of choice. Direct selection as well yellow pages are
offered.
eVoice SME Center:
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Portal of SME Portals
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Follows Business Center Concept
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SMEs can define their automated Call Center
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Includes SME Center Yellow Pages
eVoice eVoice Call Center
Similar to an email center, eVoice Call Center allows
companies to process voice message traffic off-line,
without the cost of centralized attendants. Using only a
PC-based browser, companies can quickly and conveniently
soften the impact of peak-time traffic.
eVoice Call Center:
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Voice Messaging Response Solution for medium/large enterprises
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Fully Network Hosted
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Supports distributed attendants